Hello from your SSA SPUG coordinator.
There is a lot of turmoil in the energy industries at this point in time and propane is no exception. This is compounded on top of strains on the industry due to Covid.
There are two significant changes in the Ferrellgas SPUG agreement.
First, they have stated that effective Feb. 24, 2022 they will not offer the discount to any new “Associate Members”. Associate members are members outside the SSA area outlined in our bylaws and illustrated on the map on our “About” page on the website. Existing “Associate Members” will continue to enjoy SPUG discounts and longtime SPUG members who switch to Ferrellgas will also be eligible for the SPUG discount.
Second, due to the rising cost of fuel, Ferrellgas will now have to start including a delivery fee of $10.99 for all SPUG members. They are not going to charge the hazardous material fee, just the delivery/fuel surcharge. This will become effective on March 15th. If things change in the future they say that they can revisit removing them again.
Amerigas SPUG changes:
Amerigas no longer has customer service telephones at local offices in our area. Calling their 800 number will route you to a call center where they know nothing of the SPUG agreement. You may reach out to the customer service reps who serve each of the offices at either 282-RoyalOaksCA@amerigas.com or 270-SanJoseCA@amerigas.com depending on which billing office handles your account.
Thank you for your continued support of the SSA.